Earlier this year we teamed up with Virtually NHS to re-haul their online NHS Consultation platform. NHS virtually targets primarily London and other metropolitan areas of the UK to deal with high demand of GP appointments. After last years national lockdown, a rethink of the current platform was needed to deal with the higher pressure of online NHS services. Our job was to help the platform become better suited to deal with this demand.
The challenge was to create an all encompassing consultation and health platform to handle all online consultations and documentation for patients in the London metropolitan area.
We approached it through evolution not revolution, revive the pre-existing platform with a UI overhaul. Sticking with the recognised Virtually NHS colours, but using them in a way that gave a softer and more comforting feel to the medical platform.
Along side a whole UI overhaul, we revised the UX of the platform to make it easier to use for all users young, old, english-speaking or not. Prioritising accessibility over style, we created a platform that should work for every user.
The Virtually platform is still being developed based off our designs but the client was more than happy with the designs and we are all excited to see it once fully built.
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